The Spires first for Golden service in Birmingham
Monday 1st September 2008
The Spires Serviced Suites in Birmingham has received a gold award for best practice by Marketing Birmingham.
Having launched in the city just over one year ago The Spires has been recognised by Marketing Birmingham as ‘gold standard’ due to its excellent customer service and first class accommodation for both business and leisure guests.
With 31 suites comprising a mix of one and two bedrooms, situated in the heart of Birmingham, close to the NEC, each apartment features separate bathroom, fully functioning kitchen with all mod cons and lounge fitted out to the highest standards with self controlled heating, digital TV, home entertainment system.
Birmingham was also the venue chosen to launch The Spires bespoke Directors Suites. The specialist one-bedroom apartments each feature their own private office, equipped with wi-fi, full sized desk, filing cabinet, USB printer (ideal for printing off your boarding card if checking in online) and a selection of stationery.
Managing Director of The Spires, Margaret Beattie comments:
“We are delighted to receive the award from Marketing Birmingham, particularly as we are the first to receive it. The Spires is all about quality and providing our clients with a comfortable stay, as close to home life as possible. Our suites are perfect for business guests, creating the perfect working environment when away from home on business or relocating because of a new job.
“Our larger suites are particularly popular with families too, as a stay with us means no more drinking a warm bottle of wine perched on the end of a bed with the TV on mute!”
Since opening in Birmingham in April 2007 The Spires has experienced a steady increase in occupancy with popular dates selling out quickly.
“We’re noticing that business and leisure guests are looking for more in their accommodation,” continues Margaret. “Freedom and quality are a must but also, with the current economic climate our customers want to reduce costs where possible – sharing a suite at The Spires is the perfect solution.”
Marketing Birmingham has developed Quality in Birmingham to help the tourism industry in Birmingham, advocating the highest standards of quality, customer care and staff development. This will help Birmingham achieve its goal of making the city and region a place where visitors can enjoy a quality visit, serviced by quality people in a quality destination.
“The Spires is a worthy winner of the Quality in Birmingham award,” said Ivor Marsh of Marketing Birmingham. “It shows that new businesses coming to the city are as committed as we are in developing the quality of service in Birmingham and making it a world class destination.”