Our philosophy is simple, our best available rates are always available on line from the Spires website. As our rates improve the longer the stay, it would be impossible to show all permutations in a web tariff. On our check availability system on each page, select your venue and dates, and check best rate and availability for the type of apartment you prefer. Should the apartment of your choice not be available on line, do double check with us(call 0845 270 0090) as we do not always make our whole room stock available on line.
From time to time, we have special offers and deals, exclusive to the website – do check our special offers section regularly.
For payment by credit card, we accept American Express, Visa, Euro/Mastercard, Maestro, and Switch. We reserve the right to pre-authorise credit cards prior to arrival.
Check in is from 14.00. Guests should check out by 10 a.m.
Express Check In
Avoid long queues at reception – our express Check In service allows you to relax in your suite that bit sooner. Express Check in instructions will be sent to you with your reservation confirmation – these instructions are important if checking in out-with normal reception opening times. (8.30am to 7pm Mon-Fri, 10.30am to 7pm Sat) Please contact us should you not have received these instructions.
Express Check Out
Just turn off the lights, lock your suite door and drop the keys off in the key return box – nothing could be simpler.
Cots and Highchairs
Our apartments are ideal for families with cots and high chairs available free of charge.
If cancelled up to 24 hours prior to arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged.
PLEASE NOTE: The Spires cannot accept any direct cancellation of reservations made through third party agents. Any guest who wishes to cancel a reservation made through a third party agent must contact the agent to cancel the booking, The Spires will only deem the reservation cancelled on receipt of the cancellation notice from the agent.
Booking from Local Postcodes
We are no longer able to accept leisure bookings made from people who have a local postcode to the location they are staying i.e. anything begining with B, WV and CV in Birmingham, G in Glasgow and AB in Aberdeen.
Booking terms and conditions – please read these before you book
Use of WiFi - terms and conditions – please read these before you book